Encounter Notification Services

LANES Participants subscribe to receive notifications of encounter activity for a given patient or patient group via a direct trust email exchange. Also known as ENS, encounter notification services deliver real-time, actionable patient data to unite a team of care providers administering treatments and instructions to the same patient.

How does ENS work?

LANES uses admit, discharge, and transfer (ADT) messages created at the hospital when a patient is treated or moved inside the hospital system to create alerts for that Participant’s patient care team. When the system receives a notification, an attempt is made to match the patient through LANES’ highly accurate patient matching record system. Once a right match is made, an alert is generated and sent to the participating subscribers. Alerts can include clinical data such as summary of care documents, discharge diagnosis, reason for visit, test results, and consult notes.

Benefits of Using ENS

Empower Care Coordination Activities
Clinicians, care managers, health plans and others in the healthcare community receive real-time notifications so they can quickly assess the patient’s medical and social needs, implementing support where necessary and directing patients to the most appropriate care settings.

Improved Patient Engagement
Timely alerts and notifications allow care providers to connect more meaningfully with patients, provide better patient education and guide them to the right care at the right time.

Reduce or Avoid Hospitalizations
Clinicians have the information they need to create a discharge plan that is well-informed and purpose-built to direct patients to a care system that better meets their long-term needs than repeat hospital visits.

Reduces Long-Term Medical Costs
As disease states progress and a patient is left untreated, the odds of them presenting in the emergency room and requiring hospitalization and other expensive interventions increases. Improving care coordination in turn reduces avoidable utilization, lowering overall costs of care.

Supports medication education and reconciliation.
Information about patients taking many different medications can be lost in transitions of care and introducing new medications increases patient risk. ENS can identify and alert for drug-drug interactions and ensure the patient gets the education they need to safely manage their medications.

Meaningful Use Compliance
ENS enables the automatic routing of discharge summaries from hospitals in compliance with MU requirements for Transitions of Care.